Privacy Policy

This Privacy Policy explains the Maze Ticket when you use the Maze Ticket's websites, games, mobile applications and other online products and services that incorporate this Policy (collectively "Our Services"), or when you otherwise interact with Maze Ticket , how Maze Ticket collects, uses and discloses information about you. To act as a data controller for your personal information for the purposes of the EU General Data Protection Regulation.

The company will provide additional notices in some cases (such as adding a statement to our service homepage, or sending you another notice). The company encourages you to review this privacy policy every time you access our services to learn about the latest methods of processing information by the company and to understand the ways to protect your personal privacy.

1. Personal information we collect

While using our Services, we may ask you to provide us with certain personal data or personal information that can be used to identify you (“Personal Data”, or “data” or “information” or “Personal Information”). We may also collect Personal Data automatically, or from third-party partners or services. The Personal Data we collect includes:

Basic Identifiers and Contact Information

We collect some information from you when you provide it to us directly, such as via an email or online form, through the support feature embedded in our Services, or through another form of inquiry. This information may include your name, email, and phone number. If you apply for a job on our website, information you submit may also include a cover letter and any details included in your resume or curriculum vitae (CV).

Device Information

When you download and use our Services, we automatically collect information on the type of device you use, operating system, resolution, application version, mobile device identifiers (such as your device ID or advertising ID), language, time zone and IP address.

Usage Information

We collect information automatically about your activity through our Services (Usage Information), such as the date and time you used a service, features you have used, your in-app purchase history, subscriptions, your interaction with advertisements, and data generated when you use our Services (for example your game progress which may be stored with your Apple ID on iCloud for iOS Devices, with your Google Play Games profile for Android Devices and with Facebook, in some of our Services).

Location

When you download and use our Services, we automatically detect your general location, namely country and state through your IP address. We may collect, with your consent if applicable, other location information through your IP address, such as the city you are in.

Media and other files

We may ask for access to your camera in case you want to use certain features of our Services. In case you contact us through our in-app support feature and you need to upload any media or files as attachments, we shall ask for access to such files.

Information we obtain from third parties

We may receive information about you from our third party service providers, who collect this information through our Services in accordance with their own privacy policies. A list of the third parties that operate in our Services can be found in the APPENDIX B below.

Information we obtain when you connect with third parties

In cases we provide the option, and you decide, to connect our Services to your account with third parties like Apple, Facebook or Google, we may receive certain publicly available information about you, as well as any information that you allow or your settings enable to be accessed, including your Apple ID, Facebook user ID, Android Gamer Name, name and email subject to your permission. If you would like to manage your use of “Sign in with Apple” please go to Apple’s website to find out more. If you would like to edit the privacy and settings on Facebook, please go to Facebook’s website to find out more. If you would like to manage your use of “Sign in with Google Play Games” please go to Google’s website to find out more.

Information we obtain from Facebook

If you use our Services on Facebook or connect our Services to a Facebook account, we may receive any of the information you provide or permit to be provided to us via Facebook. Such information may include your user ID and your use of our game, including with whom you share our game on Facebook and your email address in case you opt to provide the same or wish to contact us for support. The information we receive depends on the Services you are using, Facebook's terms of service and privacy policy, your privacy settings, and, if applicable, your friends’ privacy settings. If you are uncertain about what information Facebook is sharing with us, please go to Facebook’s website to find out more about Facebook’s privacy practices.

User generated content we obtain from you

We may collect content from posts or uploads on social networks or platforms or direct contact, subject to your consent if applicable. Such content may include, your name, social media username, image, likeness, voice, other identifiable information available in such user generated content.

Cookies and similar data collection technologies

We and our third party advertising networks and their partners may use cookies and similar technologies, such as mobile “SDK”, to provide and personalize our Services and to provide targeted advertisements. Some of these technologies can synchronize behavior across different mobile apps, devices and websites so that advertisements can be tailored to your interests. This process is called personalized advertising. In addition, we and certain advertising networks may access your inventory of installed apps to avoid advertising already installed apps. If you'd like to opt-out from having advertisements personalized in this way on your mobile device, please see the ‘Opt-out of targeted advertising’ section below.

Please note that, while your browser settings may allow you to transmit a “Do Not Track” signal when you visit the Services, our Services (including apps and websites) are not configured to respond to “Do Not Track” signals received from browsers.

For more information on how third parties may use tracking technologies in our apps, go to APPENDIX A and APPENDIX B further below.

For more information on the use of cookies on our websites can be found HERE for Easybrain.com, HERE for Sudoku.com and HERE for Solitaire.net.

2. How we use your information

We use your personal and non-personal information, both individually and in aggregate, in the following ways:

To operate our business and to enhance and personalize your game experience, including to:

Operate, improve, and develop our games and services;

Populate online leaderboards and enable online challenges;

Help you find your friends or tell your friends about a product;

Facilitate sharing on social networks;

Serve and measure the effectiveness of advertising;

Measure the health of our services;

Provide game experiences customized to your preferences;

Facilitate your gameplay on multiple devices, when available;

Identify, fix, and troubleshoot bugs and service errors;

Provide software updates;

Save game progress and stats;

Adhere to your preferences and to deliver dynamic content; and

Help keep our services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies.

To provide you support, including to:

Help identify and troubleshoot problems with your account or games;

To survey your opinions through surveys or questionnaires;

Communicate with you and respond to your specific requests or questions; and

Manage and send you confirmations and important information about your products.

To personalize our communications with you, including to:

Present offers or information relating to games you might like;

Make recommendations to you; and

Personalize advertising for you and deliver targeted marketing, service updates and promotional offers.

We uses analytics services to understand how users engage with our products. Our analysis relies on your consistent device identifier, or identifier for vendor (IDFV) on Apple devices, so that we can track your behavior over time and develop an understanding of how you prefer to interact with our products. If you have more than one our product installed on your device, those products may share the same identifier value. This enables us to develop an understanding of how you engage with all of our products you have installed. The identifier value is provided to us through the operating system on your device. In the course of processing your data, we may do any of the following:

Analyze your behavior in our products over time;

Analyze your behavior in aggregate;

Combine your information with the information of other players to create anonymized aggregate reports that allow us to understand large-scale behavior trends;

Analyze your information to understand how well our products perform on your device or to investigate bugs, crashes, and other technical issues;

Combine your information with the information of other players to create customer segments based on behavior in our products or location-based behavior;

Use analysis of your behavior in our products to provide you with customized gameplay experiences;

Use your device identifier to enroll you in an A/B test. An A/B test is a type of simple behavioral experiment wherein groups of users are provided with slightly different experiences in our products so that we can research and analyze which of the experiences is the most compelling to users of our products; and

Analyze your behavior in the context of an A/B test.

European Economic Area (EEA) Only:

Per requirements under the EU’s General Data Protection Regulation (GDPR), we log your consent state for compliance purposes. This information is stored on servers hosted in the EU and is used solely for GDPR compliance. Your device identifier is stored along with your consent status. If you consent to personalized advertising, your device advertising identifier also is stored in case we need to be able to access it to assist you with data portability or erasure requests. Your device advertising identifier is not stored in our consent logging database if you do not consent to personalized advertising.

3. Third party account data

The personal information we collect when you login via a Third Party Account may depend on your privacy settings for that Third Party Account.

We don’t control how such third parties collect, use and share your personal information. You should review the relevant third party privacy policy for more information.

- Age: For age verification purposes, we may collect date of birth from users before we permit them to use the Services.

- Purchases: If you make a purchase within the Services through the relevant store, we may collect and maintain your purchase history and details however, we do not receive your credit card number.

- Customer Service: We may collect emails, chat records, attachments and customer opinions for customer consultation, handling complaints and other business, delivering announcements, and performing customer support tasks.

- Other Automatically Collected Info:

Device Identifiers. We may collect IP information, unique device identifier, device ID, advertising ID, application ID or other identifiers

The following information may be collected while you use the Services:

- Activity and usage records, game scores, credits, access logs, improper usage record and fraud detection information, device information (model, service provider information, OS information, language and country information,),

- Precise geo-location data (GPS, with your consent)

Domain name, browser type and operating system device type and other statistical or technical information related to your device or the version of our Services that you are using.

4. Children's Privacy

The Services are not intended for use by children (aged 13 or such higher age as required by applicable law). We do not knowingly collect personal information from children through the Services or knowingly allow them to use our Services. If we learn that we have unintentionally collected personal information from a child, we will delete that information.

5. Data retention

We retain your personal information collected as described in this Privacy Policy for as long as needed to provide you the Services or we have a legitimate business reason to do so.

When we no longer have ongoing legitimate business reason to process your personal information, we will delete your data.

6. Security of your information

We implement reasonable and appropriate technical and organizational measures to protect the security of your personal information against accidental or unlawful destruction, loss, change or damage.

However, no security system is impenetrable, and we cannot guarantee the security of your personal information. Any transmission is at your own risk.

7. Contact

If you have any questions about this Privacy Policy or our practices, please contact us: ahmedconsolv10@gmail.com